North Carolina State Government - Cabinet Departments (2016)

North Carolina Department of Information Technology

Mission Statement: Promote a stronger North Carolina that connects customers, citizens, business, education, and government.

 
Keith Werner
Secretary / SCIO
Year Established: 2015 
Phone Number: (919) 754-6100
Current Website: it.nc.gov
Not Available
Number of Employees: Researching Number of Facilities: HQ


P.O. Box 17209
Raleigh, NC 27619

The Department of Information Technology Includes:

The Department of Information Technology provides technology services to state agencies and other government customers across North Carolina. Our services include hosting, network, telecommunications, desktop computing, project management services, and unified communications such as email and calendaring.

The Department operates under the leadership of the State Chief Information Officer (SCIO), as appointed by the Governor. The State CIO provides direct management over IT operations and has statewide IT responsibilities, including technical architecture, procurement, project management, and security.

Core services include:

Enterprise Directory Services - currently based on MS Active Directory, provides a centralized authoritative repository of information about network-based resources (such as computers, printers, applications, and file shares). It simplifies the management of these resources while controlling who can access them.

Agencies integrated into the Enterprise Directory Service can take advantage of single/simplified sign-on by accessing all network-based resources using their NCID username and password.

Managed Desktop Services - to provide consistent, reliable desktop computing services using standardized hardware and software components from major vendors. The service is comprised of two primary components:

- Hardware/Software Support
- Life Cycle Management

NC Identity Management (NCID) - provides a provisioning environment for managing application access. The service infrastructure provides a unified platform for e-business authentication and authorization. As the standard identity management and access service provided to State, local, business, and citizen Users by the Department of Information Technology, NCID enables our customers to achieve an elevated degree of security and access control for real-time resources such as customer based applications and information retrieval.

Unified Communications - The Department of Information Technology (DIT) established the Microsoft Office 365 (O365) program in June of 2013 to address outdated office software issues and productivity challenges, and to establish a modern software licensing model for the Microsoft Office Product Suite. This program replaced the legacy on-premises email/archive system, and now provides an enterprise communication and collaboration set of services to improve productivity and efficiency in the government workforce.

Office 365 (O365) Subscription Services provided by Microsoft through DIT offer Agencies a 99.9% financially backed Service Level Agreement (SLA). Agencies can choose from a full suite of products and services that meet their business requirements and costs.

The North Carolina Criminal Justice Information Network now falls under the Department of Information Technology.
The North Carolina Center for Geographic Information & Analysis now falls under the Department of Information Technology. This includes the NC Geographic Information Coordinating Council.
The North Carolina "OneMap" GeoSpatial Portal now falls under the Department of Information Technology.

NC Statute Authority for the Department of Information Technology

The Department of Information Technology is authorized by General Statute 143B, Article X, Paragraph 143B-XXX:

"There is hereby recreated and reestablished a department to be known as the "Department of Information Technology," with the organization, powers, and duties defined ssdddf."

Click Here to view the entire Statute, which describes in greater detail all of the functions of the Department of Information Technology.

[2015 Statutes Not Published Online As Yet - Stay Tuned]

History of the Department of Information Technology:

On Friday, September 18, 2015, Governor Patrick McCrory signed the state budget, which established the Department of Information Technology as a single source of accountability and authority for IT budgeting, personnel and oversight of Information Technology for participating agencies in the biennium budget period.

The new Department of Information Technology succeeded the Office of Information Technology Services and represents a priority for Governor McCrory’s administration to use Information Technology to make government more efficient, effective, and user-friendly for the citizens we serve.

Past Secretaries / SCIOs of the Deparment of Information Technology

Secretary

Year(s)

Keith Warner

2015 to Present

Department Launched in 2015


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